Terms and Conditions for ShopIt

Effective Date: 25 January 2025

Welcome to ShopIt, operated by Oceanbreeze Concepts, based in Botswana. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

1. General Information

Website Owner: Oceanbreeze Concepts
Website URL: shopit.co.bw
Company Location: Ghanzi, Botswana
Contact Email: admin@shopit.co.bw

2. Use of the Website

By using our website, you agree to:

  • Be at least 18 years old or have parental/guardian consent to use our services.
  • Provide accurate and complete information during account creation or checkout.
  • Use our website only for lawful purposes and not for fraudulent activities.

We reserve the right to terminate access to our services if these terms are violated.

3. Product Information

  • Product Availability: As a drop-shipping business, we source products from third-party suppliers. Product availability may vary, and we reserve the right to update or discontinue items without prior notice.
  • Descriptions: While we strive to provide accurate product descriptions, we do not guarantee that all product details (such as colors, sizes, or specifications) are free of errors.
  • Images: Product images are for illustrative purposes only and may differ slightly from the actual product.

4. Pricing and Payment

  • Pricing: Prices listed on our website are subject to change without notice. Prices include applicable taxes unless otherwise stated.
  • Currency: All transactions are processed in Botswana Pula (BWP) unless otherwise specified.
  • Payment Methods: We accept:
    • PayPal
    • Debit and credit cards
    • Orange Money
    • Bank EFT (Electronic Funds Transfer)
  • Failed Transactions: If your payment is declined, your order will not be processed.

5. Shipping and Delivery

  • Delivery Times: Estimated delivery times are provided at checkout. As we rely on third-party suppliers, delays may occur due to unforeseen circumstances.
  • Shipping Fees: Shipping costs are calculated during checkout and depend on your location and order size.
  • Customs and Duties: Customers are responsible for any customs duties or taxes imposed by their country.

6. Returns and Refunds

  • Return Policy: We accept returns for eligible products within 14 days of delivery. Products must be unused, in their original packaging, and accompanied by proof of purchase.
  • Refunds: Refunds will be processed within 7-10 business days after receiving the returned item. Refunds may exclude shipping costs.
  • Non-Returnable Items: Certain items, such as perishable goods or personalized products, are not eligible for returns. This will be indicated on the product page.

To initiate a return or refund, contact us at admin@shopit.co.bw.

7. Intellectual Property

  • All content on our website, including text, images, graphics, logos, and software, is the property of ShopIt or Oceanbreeze Concepts and is protected by copyright and intellectual property laws.
  • You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

8. Limitation of Liability

To the extent permitted by law, ShopIt is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our website or products.
  • Delays, errors, or interruptions caused by third-party suppliers or service providers.

Our total liability is limited to the purchase price of the affected product(s).

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review it here.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites. Accessing them is at your own risk.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting to this page. It is your responsibility to review these terms periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of Botswana, and any disputes shall be resolved in accordance with the applicable local laws.